Customer Marketing Lead

Job Summary

Our client is a global leader in creative software, offering innovative tools for digital media creation, design, and marketing. They are seeking a Customer Marketing Lead to join the Business Professionals & Consumers Marketing team.

Top 3 Skills

• 7-10 years of experience in marketing management, campaign management, or integrated marketing roles.
• Proven experience leading large, complex integrated marketing initiatives across brand, digital, social, media, and content, delivering measurable business impact.
• Strong project management and analytical skills, including managing multiple workstreams and cross-functional execution in fast-paced environments.

What You’ll Do

• Lead planning and execution of integrated marketing campaigns and always-on programs, ensuring alignment to business priorities and customer insights.
• Develop integrated marketing briefs that connect strategy, audience, creative, channels, and measurement.
• Partner closely with cross-functional teams/orgs across Brand Studio, Product Marketing, Media, Regional Marketing, and external agencies to bring campaigns to life.
• Create marketing plan and tactics and contribute to campaign execution, including reviews/approvals, cross-functional stakeholder management, and timelines.
• Provide strategic input during creative development and reviews, ensuring work is impactful, on brand, and customer-first.
• Monitor and report on campaign performance, applying insights to optimize future programs.
• Review product releases and disseminate information to team; consider how to update Marketing tactics to support latest features/releases.
• Provide regular communication updates to ensure cross-functional and regional teams are aware of marketing programs, and support their efforts when necessary.

What You Need to Succeed

• Bachelor’s degree or equivalent experience.
• 7-10 years of experience in marketing management, campaign management, or integrated marketing roles.
• Proven ability to lead large, complex marketing initiatives and deliver measurable business impact.
• Strong understanding of integrated marketing principles across brand, digital, social, media, and content.
• Excellent project and stakeholder management skills; able to drive alignment across multiple teams and priorities.
• Excellent communication and presentation skills, and the ability to influence diverse stakeholders internally and externally.
• Strong project management skills and excellent attention to detail.
• Able to thrive in a fast-paced, matrixed environment and manage multiple priorities.
• Team player, self-starter, and proactive leader with experience leading cross-functional teams.
• Strong analytical skills, with the ability to connect insights to action.

Benefits Summary

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter, and 401K benefits with company matching.