Customer Manager – Natural Channel

About the role

This role is responsible for managing key Natural Channel accounts in the Seattle market, specifically calling on Hucks and PCC.

Responsibilities

• Drive Sales Performance: Achieve volume and sales objectives, including merchandising, assortment, pricing, and shelving goals
• Develop and execute customer business plans aligned with brand and company priorities
• Build and maintain relationships with key decision-makers; present business plans, programs, and initiatives
• Ensure a strong and competitive in-store presence across assigned accounts
• Manage trade funds, oversee manufacturer spend, and deliver results at the lowest possible cost
• Partner with Retail Sales Managers and internal teams on product launches, promotions, and initiatives
• Leverage knowledge of the customer, category, and market to drive strategy and results
• Provide timely updates on priorities, performance, and opportunities to internal stakeholders
• Use reporting tools and systems to track performance and support business objectives
• Identify opportunities to improve processes, drive efficiencies, and support team success

Qualifications

• Bachelor’s degree or equivalent work experience
• 6+ months of experience in CPG, retail, marketing, or related field
• Strong understanding of sales fundamentals and retail execution
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Excellent communication, presentation, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment