Customer Logistics Supervisor - Dedicated Transportation (M-F 2nd Shift)

About the role

Supervisors are responsible for leading their shift or assigned area of the operation, ensuring work is completed safely, efficiently, and in alignment with customer expectations. They coach, train, develop, and support their teams while driving engagement and accountability. In addition, they play a critical role in continuous improvement efforts, operational excellence, and achieving key customer performance metrics.

Responsibilities

• Supervise, coordinate and oversee day to day logistics operations
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
• Accountable for site Key Performance Indication (KPI)
• Work in collaboration with customer in all aspects of operations
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
• Carry out performance evaluations of the team members and recommend performance awards and/or merit