Customer Logistics Supervisor - Dedicated Transportation

About the role

Supervisors are responsible for leading their shift or assigned area of the operation, ensuring work is completed safely, efficiently, and in alignment with customer expectations. They coach, train, develop, and support their teams while driving engagement and accountability. In addition, they play a critical role in continuous improvement efforts, operational excellence, and achieving key customer performance metrics.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Responsibilities

• Supervise, coordinate and oversee day to day logistics operations
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
• Accountable for site Key Performance Indication (KPI)
• Working in collaboration with customer in all aspect of operations
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
• Address performance problems through corrective action and disciplinary process
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
• Performs other duties as assigned

Skills

• Instills commitment to organizational goals
• Strong planning skills
• Results oriented
• Effective leadership skills
• Motivating skills
• Effective interpersonal skills in diverse team environment
• Strong verbal and written communication skills
• Possesses a high degree of initiative
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. Diploma/GED required
• 0 to 1 year in direct supervisory/leadership experience required
• 1 year or more in experience in transportation, warehouse or distribution environment preferred
• No travel required

Pay

Salaried position with a pay range of $65,000 to $67,500 annually. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation offered may be influenced by factors including relevant experience, education, certifications, work location, market data, internal equity, and internal salary ranges.

Benefits

For full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and