Customer Logistics Supervisor

To learn more about the Ryder Supervisor role, watch this video: Ryder Supervisor Role Overview.

About the Role

We are hiring a Customer Logistics Supervisor in Lathrop, CA for our Supply Chain Solutions division. When Fortune 500 businesses and startups need supply chain solutions, they rely on our industry-leading logistics experts. At Ryder, you’ll work on some of the nation’s biggest brands while gaining diverse experience and advancement opportunities at a Fortune 500 company.

Pay

Exempt/salaried position with an annual salary range of $65,000–$70,000, based on experience. Paid twice per month.

Schedule

Monday–Saturday, 05:00 AM–05:00 PM (must be flexible).

Responsibilities

• Supervise, coordinate, and oversee day-to-day logistics operations.
• Plan and review logistics processes in collaboration with the Logistics Manager to ensure they meet company standards and customer service specifications.
• Establish work schedules and procedures, coordinating team activities to ensure optimal shift/team logistics.
• Accountable for site Key Performance Indicators (KPIs).
• Collaborate with customers on all aspects of operations.
• Meet regularly with team members—both collectively and individually—to monitor progress, track performance, provide coaching, and recognize successes.
• Cultivate team spirit through Diversity and Inclusion initiatives and promote cooperation by improving internal processes.
• Conduct performance evaluations, recommend performance awards, and address performance issues through corrective action or disciplinary processes.
• Understand labor agreements and maintain positive labor relations.
• Implement health, safety, and security initiatives, ensuring adherence to company rules and policies.
• Provide orientation, information, technology, and materials to employees and Lead Hands to support job performance.
• Perform other duties as assigned.

Skills

• Instills commitment to organizational goals.
• Strong planning and results-oriented skills.
• Effective leadership and motivating skills.
• Strong interpersonal, verbal, and written communication skills.
• High degree of initiative and ability to work independently or as part of a team.
• Flexibility to operate in a fast-paced environment and self-driven to excel.
• Capable of multitasking, highly organized, with excellent time management and follow-up practices.
• Detail-oriented and able to create and maintain professional relationships at all organizational levels.

Qualifications

• High School diploma or GED required.
• One (1) year or more of experience in transportation, warehouse, or distribution environment preferred.
• Zero to one (1) year of direct supervisory or leadership experience required.
• DOT Regulated: No.

Benefits

• Medical, dental, and vision benefits starting at 30 days.
• 401(k) Savings Plan with company match.
• Discounted employee stock purchase options.
• Employee discounts on tools, cars, appliances, travel, and more.
• Paid major holidays and paid time off within the first year.
• Up to 12 weeks of paid maternity leave.