Customer Logistics Manager - Dedicated Transportation
MOVE YOUR CAREER FORWARD WITH RYDER! Join one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the world.
About the role
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. This role focuses on leadership of direct reports as well as the attainment of daily operational goals within the assigned functional area. The ability to embrace and utilize technology as part of your daily routine is crucial. You will serve as the management and professional representative of the Ryder organization.
Responsibilities
- Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
- Performs other duties as assigned
Skills
- Ability to work within international functional teams
- High level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off-shift support in the event of critical customer network disruption or crisis
- Makes decisions in a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) – advanced required
- Logistics industry knowledge – advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
- Fundamental knowledge of Supply Chain Management components – intermediate required
- Strong knowledge of Manufacturing and Production – advanced required
Qualifications
- H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- One (1) year or more direct supervisory/leadership experience required
Benefits
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
- Paid time off for vacation, illness, bereavement, family, and parental leave
- Tax-advantaged 401(k) retirement savings plan with company match
- Discounted stock purchase options
- Performance-based annual cost of living increases
- Comprehensive training and professional development opportunities
- Regional and local Ryder resources to support career growth
- Additional day of Paid Time Off for Military Veterans
Pay
Salaried position with a pay range of $70K to $75K. The compensation offered may be influenced by relevant experience, education, work location, market data, and internal equity. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.