Customer Logistics Manager

About the role

The Customer Logistics Manager oversees the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. This role requires the leadership of direct reports and the attainment of daily operational goals within the assigned functional area.

Responsibilities

• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Requirements

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced knowledge of Logistics industry, Customer/Company local and Federal regulations, and Supply Chain Management components.

Qualifications

• The ability to work within international functional teams
• A high level of analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexible to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Benefits

We offer a comprehensive benefit package including a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases. Additionally, we provide 12 weeks paid maternity leave, additional days of paid time off for military veterans, and a stable work environment within a Fortune 500 organization with over 36,000 employees worldwide.