Customer Logistics Manager

About the role

The Manager Customer Logistics oversees the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. This role mainly involves the leadership of direct reports and the attainment of daily operational goals within his/her assigned functional area.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced knowledge of Logistics industry
• Advanced knowledge of Customer/Company local and Federal regulations
• Intermediate knowledge of Supply Chain Management components
• Strong knowledge of Manufacturing and Production

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required
• Advanced knowledge of Logistics industry
• Advanced knowledge of Customer/Company local and Federal regulations
• Advanced knowledge of Supply Chain Management components
• Strong knowledge of Manufacturing and Production

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• A tax-advantaged 401(k) retirement savings plan

Pay

Annual Salary Pay: $63,000 per year

Schedule

Monday-Saturday 02:00pm-10:00pm (must be flexible)