Customer Laboratory Services (CLS) Associate

About the role

The CLS role combines customer sample testing with applied microbiology research in a collaborative laboratory environment. This position is responsible for processing and analyzing customer samples using microbiological techniques such as pour plating, serial dilutions, PCR, and mold and yeast detection while adhering to aseptic and BSL-2 laboratory practices. The individual will also partner with Senior Microbiologists on research initiatives, including method development, SOP creation, and technical documentation. This is an excellent opportunity for someone who enjoys hands-on laboratory work and contributing to scientific innovation.

Responsibilities

• Execution of CLS procedures for the receipt, chain-of-custody and reporting of microbiological results for customer samples.
• Execution of CLS procedures for the microbiological analysis of customer samples.
• Participation in the development and translation of new microbiology procedures.
• Prioritization of analyses to meet CLS target turnaround time of 95% of projects completed on time.
• Participation in development of protocols to demonstrate efficacy of products in customer applications.
• Preparation of CLS reports, and contribution to preparation of trial documents and technical literature as needed.
• Review of CLS procedures to ensure their accuracy and applicability.

Qualifications

• Bachelor's Degree in Biology, Biochemistry, Biotechnology (or other relevant scientific discipline), with a focus on Microbiology and 1-3 years of applicable laboratory experience.
• Demonstrated skills in aseptic technique, media preparation, autoclave procedures and pour-plate methodology.
• Experience handling BSL2 microbes and associated safety equipment and procedures.
• Excellent time management and organizational skills, detail oriented.
• Excellent written and communication skills and the ability to interact well with others in a team environment.
• Advanced PC skills.
• Experience with Microsoft Access is preferred.
• Ability to learn and adapt in all areas.

Benefits

• Competitive Financial Package: Enjoy a rewarding salary, uncapped bonus opportunities, a 401k match program, and generous paid vacation and holidays.
• Health and Wellness Support: Stay fit and healthy with our fitness reimbursement for the whole family, access to an on-site fitness center, a restaurant offering seasonal fresh food options, and free fresh fruit in break areas.
• Career Development and Advancement: Unlock your potential with opportunities for growth and development throughout your entire career.
• Continued Learning Opportunities: Grow your skills with our in-house learning platforms, offering thousands of training resources both live and online, and take advantage of tuition reimbursement for external post-secondary pursuits.
• Service Opportunities: Make a positive impact with paid time off for service, partnerships with The World Food Programme and Habitat for Humanity, and local community initiatives.