Customer Inventory

Responsibilities

• Reception: greet visitors in person and by telephone, transfer calls to appropriate departments, and assist walk‑in customers with ice and bait purchases.
• Shipping/Receiving: prepare Bills of Lading to correspond with product release, file shipping/receiving billing and inventory paperwork, prepare inspection paperwork, assist the warehouse with dispatch and customer calls, and provide copies of forms as needed.
• Maintain customer database and assist accounts receivable with communication about past‑due invoices.
• Perform yearly archiving and shredding of records.
• Assist the tally department as necessary.
• Inventory: lot product received/shipped in/out of inventory and master lot books, answer warehouse, production, and customer questions regarding inventory, copy receiving paperwork for production orders, process incoming paperwork from warehouse and tally departments, and update month‑end customer inventories.
• Billing: prepare billing for shipping and receiving, production work orders, and product sales; bill customer storage transfers; prepare cold‑storage invoices for mailing.

Qualifications

• Knowledge of a multi‑line phone system.
• Previous office clerk experience.
• Ability to handle last‑minute changes and orders and work under pressure.
• Commitment to excellence and high standards.
• Strong organizational, math, problem‑solving, and analytical skills.
• Excellent written and oral communication skills.
• Excellent attention to detail.
• Versatility, flexibility, and willingness to work enthusiastically with constantly changing priorities.
• Ability to work independently and as a team member.
• Ability to deal effectively with a diverse group of individuals at all organizational levels.
• Maintain customer confidentiality.
• Fluency in speaking, reading, writing, and understanding English.

Work Environment

The primary workspace is an office setting. Occasionally, short‑duration walking, standing, and working on feet are required in the shipping and receiving area, where temperatures are cooler.

Pay

Hourly pay based on education and experience.

Benefits

• Medical benefits
• Vacation pay
• Holiday pay