Customer Growth Strategy Manager | Industrials

Role Purpose

Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.

Key Responsibilities

• Originate c-suite level work within the Industrials sector, partnering across strategy and customer experience practices to bring integrated growth solutions to senior client leaders.
• Partner with client executives to define growth priorities that align to customer needs and market shifts. Build and sustain trusted advisor relationships with executive stakeholders, maintaining a consistent pipeline of business growth and customer innovation across a focused set of Industrials clients.
• Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning. Leverage large-scale quantitative and qualitative data sets, including customer surveys, market intelligence, and financial modeling to size growth opportunities.
• Pressure-test assumptions and build the evidence base for strategic recommendations across Industrials clients.
• Apply structured analytical frameworks to prioritize growth initiatives across dimensions of market attractiveness, competitive differentiation, and organizational feasibility, translating complex, multi-variable inputs into clear, sequenced investment roadmaps for C-suite decision-makers.
• Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input. Prioritize initiatives based on evidence, impact potential, and scalability. Guide go-to-market and scaling strategies for validated opportunities.
• Mentor team members to strengthen their strategic and client engagement skills.

What Success Looks Like

• Delivering validated, high-impact growth strategies that translate into measurable client results. Guide clients through go-to-market strategy and commercial scaling for validated growth propositions, connecting market entry sequencing, channel economics, and customer willingness-to-pay into actionable roadmaps.
• Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.
• Embedding evidence-based decision-making into client growth planning.
• Ongoing and sustained client relationships in a particular industry.
• A solid pipeline of work that aligns to both industry and customer growth.
• Consistent ability to generate work for self and a small team of individuals.
• Ability to travel 25-50%

Basic Qualifications

• 6+ years in strategy consulting, corporate innovation, or product/service design and launch within the Industrials space (Automotive, Manufacturing, Logistics).

Preferred Qualifications

• Demonstrated consulting experience with client-facing delivery.
• MBA or relevant innovation program experience a plus.
• Strong research and analysis skills.
• Exposure to concept testing, prototyping, or agile product/service development.
• Excellent communication and collaboration skills.
• Understanding of AI/GenAI.

Pay

Role Location Annual Salary Range: California $87,400 to $253,000; Cleveland $87,400 to $253,000; Colorado $87,400 to $253,000; District of Columbia $87,400 to $253,000; Illinois $87,400 to $253,000; Maine $87,400 to $253,000; Maryland $87,400 to $253,000; Massachusetts $87,400 to $253,000; Minnesota $87,400 to $253,000; New York $87,400 to $253,000; New Jersey $87,400 to $253,000; Virginia $87,400 to $253,000; Washington $87,400 to $253,000; New York City, NY; Boston, MA; Chicago, IL; Culver City, CA.

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture