Customer Growth Strategy Consultant | Communications, Media, & Technology

About the role

We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, and technology to help organizations imagine and deliver growth across brand, business, product, marketing, commerce, and service. With deep industry expertise and strong client partnerships, we help Communications, Media and Technology (CMT) leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.

Responsibilities

• Conduct structured analysis of customer needs, market dynamics, and competitive landscapes to identify actionable growth opportunities.
• Support robust, insight-led business cases to support investment decisions.
• Apply data-driven and hypothesis-led problem solving to assess opportunity viability and prioritize initiatives.
• Synthesize data and insights into clear, compelling recommendations that inform client decision-making.
• Collaborate with cross-functional teams (design, product, marketing, data/AI) to shape and refine customer-centric propositions.
• Contribute to the development of client-ready materials and storytelling, linking customer insight to commercial impact.

Qualifications

• 3+ years in strategy consulting, corporate innovation, or analytics roles with exposure to growth-oriented work.
• Demonstrated consulting experience with client-facing delivery.
• Experience supporting business case development, financial modeling, or investment analysis.
• Exposure to customer research, experimentation, or product/service development.
• Ability to translate data and insights into clear, structured storytelling.
• Experience working in or with CMT (Communications, Media, Technology) industries preferred.
• MBA or relevant innovation program experience a plus.
• Excellent communication and collaboration skills in client-facing environments.

Benefits

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/13/2026.

• U.S. Employee Benefits | Accenture

See more information on our benefits here:

U.S. Employee Benefits | Accenture