Customer Experience Specialist - Temp
Essential Duties & Responsibilities
- Phones: Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service.
- Walk-in Traffic: Greet and assist current and potential customers, ensuring a positive and professional experience.
- Basic Transactions: Key in simple transactions and maintain accurate records.
- Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval.
- Order and Restock Supplies: Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials.
- Meeting Preparation: Assist with preparing for meetings, including ordering and arranging lunch and other refreshments.
- Mailing/Distribution: Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates.
About Us
AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
Education Requirements
A high school diploma or equivalent. Previous office experience preferred but not required. Proficient in basic computer applications and office equipment. Ability to handle multiple tasks and prioritize effectively. Excellent communication skills, both verbal and written. Strong organizational skills and attention to detail.