Customer Experience Representative – International

Skills

• Customer Service
• Technical Problem-Solving
• Manufacturing Support

About the role

This is a full-time, onsite opportunity working Monday–Friday from 8:00am–4:30pm.

Responsibilities

• Serve as the primary point of contact for international customers via phone and email
• Coordinate with engineering teams to review blueprints, technical drawings, and custom product specifications
• Process quotes, purchase orders, and customer requests while tracking project updates
• Partner with production and sales teams to ensure customer expectations and delivery timelines are met

Qualifications

• 2+ years of customer service experience within a manufacturing or engineering environment
• Ability to read and understand blueprints and technical drawings
• Strong technical aptitude and attention to detail
• Excellent communication skills with the ability to build professional customer relationships

Pay

$42,000