Customer Experience Representative
Velocity Network · Erie, PA · Yesterday
On-siteOTHRFull-time
About the role
The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls.
Responsibilities
- Provide exceptional customer service in the areas of bill inquiries
- Handle service issues and payments
- Manage equipment returns
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts/Section 125 Plan
- 401(k) Savings Plan with a company match
- Life Insurance
- Short Term Disability Insurance
- Paid Time Off
- Sick Time
- Paid Holidays
- Employee Assistance Program
- Free Parking
- On-Site Fitness Facility