Customer Experience Intern

Primary Responsibilities

Gathering and analyzing feedback: Assisting in collecting and analyzing customer feedback from various sources.

Supporting service improvement: Helping with initiatives to improve customer satisfaction and enhance the overall customer journey.

Data analysis: Using data management tools to evaluate customer behavior and sentiments, and creating reports or visualizations to present insights.

Preferred Qualifications

• Collaboration: Working with cross-functional teams, such as marketing and support, to implement improvements and ensure a cohesive customer experience.
• Market research: Participating in market research to understand customer needs and identify problems to be solved.
• Socializing insights: Communicating customer insights to various business functions to drive action and alignment.
• Communication: Strong written and verbal communication skills to interact with customers and internal teams.
• Problem-solving: The ability to identify issues and contribute to solutions.
• Analytical skills: Proficiency in analyzing data and drawing insights from it.
• Customer focus: A passion for understanding and improving the customer experience.

Compensation

Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $21.00 - $25.00.

Culture and Benefits

Culturally, Andersen believes its people are at the heart of everything they do. Every day, their talent, dedication, and passion enable them to be the most trusted window & door company. To support its employees, Andersen provides a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects its commitment to investing in each team member’s wellbeing and success.

• 401(k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

Profit Sharing

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC Employer

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.