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Jobs · Business Development · New Jersey

Customer Experience Front End Supervisor

Mercer County Works · Princeton, NJ · 1 wk ago
Business DevelopmentFull-time

Opportunity

Contribute To The Growth Of Your Career.
Responsible for promoting an excellent customer experience.
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

Role Models

Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity;
Maintains confidentiality
Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Sets and addresses priorities; provides periodic progress updates
Provides and accepts ongoing recognition and constructive feedback

Partnerships

Promotes safety awareness and supports maintenance of a risk-free environment
Performs other duties as assigned

Who We Are Looking For

  • Available to work flexible schedule to support business needs, including nights and weekends.
  • Strong understanding of merchandising techniques
  • Capable of prioritizing multiple tasks at one time
  • Organizational skills with attention to detail
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Strong communication skills
  • Ability to train others

One Year Retail and 6 Months of Leadership Experience

One year retail and 6 months of leadership experience.

A Few More Reasons to Love TJX

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP – TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules
  • Benefit programs and eligibility terms vary across our global locations

Discover Different

We want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Embracing Differences

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

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