Customer Experience Attendant

Location: 4126 East Joppa Road

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Responsibilities

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave.
• Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently.
• Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use.
• Empties carts of debris.
• Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front-end clean and free of debris.
• Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
• Remains alert to safety issues; pays particular attention to entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
• Assists cashiers by bagging groceries as required.
• Promptly responds to intercom pages.
• Sweeps, washes, mops and does general clean‑up work.
• Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor‑driven equipment used for cleaning.
• Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards.
• May also clear sidewalks and porch of snow and ice.
• Disposes of trash and other debris in back room, break room, front‑end and parking lot.
• Notifies store management when repairs or maintenance is needed or when unsafe conditions are observed that require more than the associate’s attention.
• Informs store management when there is need for more supplies.
• Ensures smooth function of department and store by cooperating with co‑workers and supervisors.
• Responsible to continuously improve job performance.
• May complete other duties of staff as required by management.

Requirements

• Education and/or experience completed or working towards a high school diploma or general education degree (GED).
• No prior experience required.

Pay

The hourly pay for this position starts at $15.00 and is up to $22.00.

Benefits

• Minimum essential coverage (MEC) Plan – 100% in‑network coverage for all preventative care services required by the Affordable Care Act (ACA)
• Two supplemental medical plan options: Advantage and Elite plans
• Dental
• Vision
• Short term disability
• Term life and AD&D
• Voluntary insurance such as hospital indemnity and critical illness
• 401(k) retirement savings plans
• Scholarship program
• Associate discount programs
• Auto and home insurance
• Employee assistance program
• Pet insurance
• Purchasing power
• Paid time off and sick pay (eligibility and criteria apply)