Customer Experience Attendant

About the role

We are looking for a Customer Experience Attendant to join our team at Weis Markets. This role focuses on delivering quality customer service and maintaining a clean, safe, and welcoming environment for our customers and associates.

Responsibilities

• Greet customers in a cheerful manner as they enter the store and thank them as they leave.
• Answer customer questions and provide assistance to ensure quality customer service.
• Retrieve all shopping carts on the premises safely and efficiently, ensuring they are not left in parking areas and are taken to the front porch for customer use.
• Empty carts of debris and remove defective carts from service.
• Assist customers by loading their groceries into vehicles.
• Maintain the cleanliness of the parking lot, store vestibule, and front-end, keeping them free of debris.
• Manage trash and recycling receptacles on the porch, emptying and replacing bags as necessary.
• Remain alert to safety issues, particularly in entrance and exit areas, to prevent slip and fall hazards.
• Assist cashiers by bagging groceries as required and promptly respond to intercom pages.
• Perform general clean-up tasks, including sweeping, washing, mopping, and cleaning restrooms and break rooms.
• Replenish supplies and dispose of waste to maintain an orderly building and surrounding grounds.
• Operate motor-driven cleaning equipment (if over 18 years of age and properly trained). Maintain cleaning equipment in good repair.
• Keep the sales floor free of slip and trip hazards. Clear sidewalks and porch of snow and ice as needed.
• Dispose of trash and debris in the back room, break room, front-end, and parking lot.
• Notify store management of needed repairs, maintenance, unsafe conditions, or supply shortages.
• Cooperate with co-workers and supervisors to ensure the smooth function of the department and store.
• Continuously improve job performance and complete other duties as assigned by management.

Requirements

• Completed or working towards a high school diploma or general education degree (GED).
• No prior experience required.

Location: 1070 North 9th Street