Customer Experience Associate

About the role

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That’s WEIS!

Responsibilities

• Smile and greet customers, answer questions, and help resolve concerns promptly in a polite and professional manner.
• Follow company policies relating to customer checkout to increase satisfaction.
• Operate front-end scanning equipment and cash register; perform checkout procedures including bagging merchandise and placing it in the customer’s cart.
• Maintain accuracy during transactions, ensuring customers are charged for all items and appropriate funds are collected (cash, checks, electronic payment, coupons).
• Maintain proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follow all store and legal guidelines regarding the sale of tobacco and alcohol.
• Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
• Perform general sanitation duties: follow cleaning schedules and department guidelines to keep work areas, equipment, counters, display cases, etc. clean and compliant with health and OSHA requirements; dispose of trash properly.
• Ensure smooth department and store function by cooperating with coworkers and supervisors; continuously improve job performance.
• Utilize all company-provided Personal Protective Equipment (PPE), including but not limited to cut-resistant gloves, safety cutters, and company-sponsored footwear.
• Assist in other departments as needed.

Qualifications

• Education and/or experience: completed or working toward a High School Diploma or General Education Degree (GED).
• No prior experience required.