Customer Expereince Attendant

About the role

Weis Markets is seeking a Customer Experience Attendant to join a team that values respect, understanding, appreciation, and teamwork. This role focuses on ensuring a positive customer experience from entry to exit, while maintaining a clean and safe store environment.

Responsibilities

• Greet customers cheerfully as they enter the store and thank them as they leave
• Answer customer questions and provide assistance to ensure quality customer service
• Retrieve all shopping carts from parking areas and cart corrals, bringing them to the front porch for customer use
• Empty carts of debris and take defective carts out of service
• Help customers by loading groceries into their vehicles
• Keep parking lot, store vestibule, and front-end clean and free of debris
• Maintain trash and recycling receptacles on the porch, emptying and replacing bags as necessary
• Remain alert to safety issues, particularly ensuring entrance and exit areas are not blocked and are free from slip and fall hazards
• Assist cashiers by bagging groceries as required
• Promptly respond to intercom pages
• Sweep, wash, mop, and perform general clean-up work
• Clean restrooms and break rooms, replenish supplies, dispose of waste, and keep building and surrounding grounds in orderly condition
• Operate (if over 18 and properly trained, with training provided) various motor-driven cleaning equipment
• Maintain cleaning equipment in good repair
• Help keep the sales floor free of slip and trip hazards
• Clear sidewalks and porch of snow and ice as needed
• Dispose of trash and debris in back room, break room, front-end, and parking lot
• Notify store management when repairs or maintenance are needed, or when unsafe conditions are observed that require more than his/her attention
• Inform store management when more supplies are needed
• Ensure smooth department and store function by cooperating with co-workers and supervisors
• Continuously improve job performance
• Complete other duties as required by management

Qualifications

• Completed or working towards a high school diploma or GED
• No prior experience required
• Must be able to perform each essential duty satisfactorily