Guest Service Attendant

About the role

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.

Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun. We're scaling nationally and investing in leadership at every level, with industry-leading training programs that immerse you in our culture, brand standards, and operational playbook.

Benefits

• Same-day pay — access your money as you earn it
• Paid time off from day one
• Affordable medical, dental, and vision insurance
• 401(k) match
• Tuition reimbursement

Responsibilities

• Promptly acknowledge customers in person and on the phone
• Promote special offers or programs
• Stock lobby merchandise and refreshments and keep all customer areas clean
• Thank every customer and answer questions about services and procedures
• Complete tasks associated with location cleanliness such as sweeping, mopping, cleaning windows, and/or completing minor landscaping work as directed by management
• Follow all Mister Car Wash safety procedures and policies, including employee appearance guidelines

Requirements

• Friendly and outgoing demeanor
• Ability to build relationships with customers
• Positive and energetic attitude
• Strong work ethic with desire to be financially rewarded for outstanding performance
• Comfort being active, on your feet, and outdoors in varying temperatures and weather conditions
• Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Ability to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
• Prior experience in sales, retail, hospitality, and/or customer service (preferred but not required)