Customer Engineer, National Security

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

Responsibilities

• Learn more about benefits at Google
• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in designing, developing, and deploying solutions that leverage or integrate generative AI.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Must possess an active Top Secret/SCI security clearance.

Qualifications

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience managing the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
• Experience prospecting, building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.

Skills

• Technical expertise in cloud native architecture, generative AI, and related technologies.
• Strong communication and presentation skills.
• Ability to work independently and as part of a team.
• Knowledge of customer engagement and relationship management.

Benefits

• Health, dental, vision, life, disability insurance.
• Retirement Benefits: 401(k) with company match.
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment.
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance.
• Baby Bonding Leave: 18 weeks.
• Holidays: 13 paid days per year.

Pay

$152,000 - $222,000 (USD) + 42.86% bonus target + equity + benefits

Schedule

Full-time