Customer Engineer III, Application Modernization, Google Public Sector

About the role

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Responsibilities

• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.

Requirements

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in reading/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) and in virtualization and orchestration frameworks.
• 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).

Qualifications

Preferred qualifications:

• Experience with architectural design patterns, platform engineering (e.g. Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
• Experience building cloud native, distributed applications such as microservices and messaging systems.
• Experience working with serverless technologies, CI/CD pipelines, and building AI driven applications.
• Experience with the software development life-cycle.
• Able to travel up to 30% of time to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.