Customer Engineer, Databases, Google Public Sector

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

About the role

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

Responsibilities

• Drive the technical win for complex workloads within data analytics to ensure rapid and successful adoption, primarily supporting the business cycle from use case identification, technical evaluation, and through customer ramp.
• Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Provide critical feedback from customer engagements to product and engineering teams to improve architectures and solutions.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Requirements

Bachelor's degree or equivalent practical experience.

10 years of experience with cloud native architecture in a customer-facing or support role.

Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Experience with database technologies or concepts (e.g., Postgres, Oracle, MySQL, MariaDB, SQL Server, NoSQL, data migrations, scaling, replication, query management).

Experience using programming languages to design demos, prototypes, or workshops for customers.

Experience with databases on cloud native architectures.

Preferred qualifications

• Experience working with customers in the Public Sector industry.
• Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, engaged dynamics and customer buying behavior.
• Experience with optimizing database performance with respect to transactional or analytic workloads.
• Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.
• Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.

Benefits

• Health, dental, vision, life, disability insurance
• Retail Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Pay

$152,000 - $222,000 (USD) + 42.86% bonus target + equity + benefits

Schedule

Not specified

Location

By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Atlanta, GA, USA; Washington D.C., DC, USA.