Customer Education Program Specialist

Bring your event coordination, project management, and systems-thinking skills to a fast-paced role supporting high-impact customer education programs. This opportunity is ideal for someone who enjoys building structure, partnering across teams, and helping create seamless experiences for internal and external stakeholders. Responsibilities Plan and support internal and external meetings, events, and presentations from start to finishCoordinate logistics across stakeholders, vendors, and cross-functional partners to help ensure successful program executionSupport venue sourcing and event setup to align meeting space and requirements with program needsManage registration, attendee communications, physician contracting, and related event coordination tasksTrack post-event activities, including invoice processing, internal chargebacks, financial summaries, and attendee feedbackHelp maintain accurate reporting, compliance tracking, and program metrics to support continuous improvementAssist with building and improving systems, databases, and CRM-based tracking toolsPartner with Legal, Compliance, and other internal teams to help ensure event activities follow company policies and regulatory requirementsReview business needs and help develop practical processes that support evolving team goals Skills Bachelor’s degree requiredStrong organization and project management skillsAbility to adapt quickly and approach new challenges with a problem-solving mindsetClear and effective communication skillsExperience managing high-profile audiences, attendees, or stakeholdersExperience working with CRM tools and databasesBasic proficiency with Excel, PowerPoint, and other Microsoft Office toolsAbility to collaborate across departments and build positive working relationshipsComfort working in an environment where processes may be new, evolving, or still being developed Preferred Skills Experience supporting healthcare, clinical, or corporate eventsFamiliarity with compliance-related processes and event approvalsExperience helping create or improve workflows, standards, or operating proceduresStrong attention to detail when handling logistics, reporting, and documentationAbility to work independently while remaining collaborative and responsive to team needsInterest in developing digital tools and solutions that improve efficiency Horizontal is committed to creating an inclusive and welcoming workplace where every person is valued, respected, and supported. We believe diverse perspectives strengthen our teams, improve our work, and help us build better outcomes for everyone. By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex. Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $22 - $29 per hour based on qualifications and experience.