Jobs · New Jersey

Customer Deliver Analyst

Kenvue · Summit, NJ · 1 mo ago
$73k–$103k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate. Include only sections when posting has real specific content. Must preserve all substantive info. We need to parse the posting. Key info: - About the role: description of what they do? The posting includes "What We Do At Kenvue" and "Who We Are". Could be considered About the role? Actually "About the role" maybe includes description of role and company. We'll include a section "About the role" with prose summarizing company and role purpose. - Responsibilities: The "Key Responsibilities" and "Primary Functional Responsibilities Can Include" list many bullet-like sentences. We'll turn those into

    • . - Requirements: "Required Qualifications" includes bullet list: 2-4 years of related work experience required; Solid problem-solving and analytical skills required; Proficiency with MS Office, including advanced Excel required; Experience with data visualization tools (e.g., Tableau, Qlik, or Power BI, etc.) required; University/Bachelor's Degree or Equivalent. - Qualifications: "Desired Qualifications" list many items. Could be considered "Qualifications" section (desired). We'll include a section "Qualifications" with desired qualifications. - Skills: maybe combine required and desired? But we have separate sections: Skills maybe for specific skill sets like Excel, Power BI, SAP, etc. However we already have required qualifications includes skills. Could create a Skills section for technical skills: MS Office, advanced Excel, data visualization tools, SAP, BW, EDI, Celonis, AI-enabled tools, automation, etc. But we must not invent. We'll extract from posting: "Proficiency with MS Office, including advanced Excel required." "Experience with data visualization tools (e.g., Tableau, Qlik, or Power BI, etc.) required." "Experience with developing digital solutions preferred." "SAP experience preferred." "Business applications preferred, such as BW, EDI, Celonis or other ERP Systems." "Process Excellence training or certification such as Lean, Six Sigma is preferred." Also "Use tools such as Microsoft Copilot, Excel, Power BI, SAP/BW, EDI, Celonis, and other analytics platforms". So we can list skills. - Benefits: The posting includes "What’s In It For You Annual base salary for new hires in this position ranges: $72,675.00 - $102,600.00" and "Competitive Benefit Package*Paid Company Holidays, Paid Vacation, Volunteer Time & More!Learning & Development OpportunitiesKenvuer Impact NetworksThis list could vary based on location/region". Also note about total rewards. So we have Pay and Benefits sections. - Schedule: Not mentioned. No schedule info (hybrid work location mentioned earlier: Work Location: Hybrid). That's schedule? Could be considered schedule? The instruction: include Schedule section only if posting actually states them. It mentions Work Location: Hybrid, but not schedule like full-time, part-time, shift. Hybrid is work location, not schedule. So we should not create Schedule section. - Pay: we have salary range. So include Pay section. - Benefits: we have competitive benefit package etc. We'll include Benefits. We must not include boilerplate like EEO, disability assistance, etc. We must not include application instructions. We must preserve all substantive info; not invent or summarize away detail. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

      About the role

      ... prose about Kenvue and role purpose ...

      Responsibilities

      • ... each responsibility ...
      • ...

      Requirements

      • ... each required qualification ...
      • ...

      Qualifications

      • ... each desired qualification ...
      • ...

      Skills

      • ... each skill ...
      • ...

      Pay

      Annual base salary for new hires in this position ranges: $72,675.00 - $102,600.00

      Benefits

      • Competitive Benefit Package
      • Paid Company Holidays
      • Paid Vacation
      • Volunteer Time
      • Learning & Development Opportunities
      • Kenvuer Impact Networks
      We need to ensure we don't include filler like "This list could vary based on location/region" maybe we can include as note? It's substantive? It's a note about benefits list varying. Could include as a

      after list. But we should not invent. It's part of benefits description. We'll include as a

      after list: "Note: This list could vary based on location/region." Also we have "Annual base salary for new hires in this position ranges: $72,675.00 - $102,600.00 This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors." We should include that whole sentence. Also "Competitive Benefit Package*Paid Company Holidays, Paid Vacation, Volunteer Time & More!Learning & Development OpportunitiesKenvuer Impact NetworksThis list could vary based on location/regionNote: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process." We need to parse that into benefits list. The asterisk etc. We'll extract items: Competitive Benefit Package, Paid Company Holidays, Paid Vacation, Volunteer Time, Learning & Development Opportunities, Kenvuer Impact Networks. Also note about total rewards includes salary, bonus, benefits. Could be included as a note. We'll keep it simple. Now responsibilities: we need to extract each bullet from "Key Responsibilities What you will do" and "Primary Functional Responsibilities Can Include". They are long sentences separated by periods. We'll split into list items each sentence. Let's list them: From "Key Responsibilities What you will do": - The Customer Deliver Analyst plays a critical role in improving customer experience and supply chain performance through data-driven decision making, digital tools, and cross-functional collaboration. - This role partners with a variety of teams to identify risks, solve operational challenges, and implement solutions that improve service, inventory health, logistics efficiency, and overall supply chain performance. - Leveraging analytics, automation, and modern reporting tools, the role supports business planning, forecasting, inventory management, and logistics execution by transforming complex data into actionable insights and recommendations. - This position helps identify opportunities, improve decision-making, and drive operational excellence across the supply chain. - Beyond day-to-day operations, the role contributes to continuous improvement initiatives aimed at enhancing customer satisfaction, improving service levels, reducing costs, and increasing efficiency. - Opportunities may include supporting benchmarking activities, evaluating emerging technologies, and participating in projects that strengthen forecasting, replenishment, logistics, reporting, and broader supply chain capabilities. From "Primary Functional Responsibilities Can Include": - Translate complex data into clear business recommendations, including customer-level, SKU-level, ship-to-level, and network-level insights. - Use tools such as Microsoft Copilot, Excel, Power BI, SAP/BW, EDI, Celonis, and other analytics platforms to investigate issues, summarize findings, and support continuous improvement. - Collaborate with sales, customer, supply chain, and logistics teams to ensure accurate forecasting, improved logistics efficiency and efficient inventory replenishment. - Lead and support process improvement initiatives focused on cost reduction, service level enhancement, and operational efficiency. - Prepare and present data-driven recommendations to internal stakeholders and leadership. - Use AI-enabled tools, automation, and advanced analytics to identify trends, root causes, service risks, and improvement opportunities across order management, replenishment, inventory, and logistics. - Support order execution and exception management by using data, systems, and cross-functional collaboration to resolve service issues, improve process reliability, and reduce recurring manual intervention. - Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting. - Participate in cross-functional projects focused on supply chain optimization and customer service enhancement. - Lead initiatives to standardize reporting formats, templates, and processes across the team and department. - Design and maintain dashboards and regular reports for key supply chain metrics (e.g., forecast accuracy, service levels, inventory turns, on-time delivery). - Lead short-term Sales & Operations execution alignment across cross-functional teams to ensure responsiveness and agility. - Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. - Identify, plan and implement end-to-end solutions that improve service, cost, or develop new capabilities - Apply AI and digital tools to simplify recurring analysis, improve reporting speed, reduce manual work, and support faster decision-making. - Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue network for optimal service and improved logistics efficiencies - Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures - Find opportunities to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization. - Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions - Monitor and report critical metrics (in stock/out of stock, fill rate, and on-time delivery), and research root cause with supply chain partners and provide back in stock date and action plans to correct and prevent in the future. - Partner with Supply Chain and Sales to provide detail by SKU recommendations to Customer to drive higher inventory during periods experiencing lift (promotional, seasonal, etc.). - Support Sales/Demand Planning by providing item level POS and Supply Plan data and feature/ad/promo or reset ship dates. We'll include all as

    • . Now Required Qualifications list: - 2-4 years of related work experience required. - Solid problem-solving and analytical skills required. - Proficiency with MS Office, including advanced Excel required. - Experience with data visualization tools (e.g., Tableau, Qlik, or Power BI, etc.) required. - University/Bachelor's Degree or Equivalent. Now Desired Qualifications list: - Strong collaboration and communication skills with experience working on multi-functional teams preferred. - Experience with developing digital solutions preferred. - SAP experience preferred. - Demonstrated ability and desire to learn and optimize new systems and applications preferred. - A customer-centric mindset, with customer-facing working experience is preferred. - Experience working in the End-to-End Supply Chain (Sourcing, Planning, Manufacturing, Transportation, Distribution, Customer Service) is preferred. - Business applications preferred, such as BW, EDI, Celonis or other ERP Systems. - Process Excellence training or certification such as Lean, Six Sigma is preferred. - Strong project management skills are preferred. Now Skills: we can extract from responsibilities and qualifications: MS Office, advanced Excel, data visualization tools (Tableau, Qlik, Power BI), Microsoft Copilot, Power BI, SAP/BW, EDI, Celonis, AI-enabled tools, automation, advanced analytics, process excellence (Lean, Six Sigma), project management, etc. But we must not invent. We'll list those explicitly mentioned. Let's compile skills list: - Microsoft Office (including advanced Excel) - Data visualization tools (Tableau, Qlik, Power BI) - Microsoft Copilot - SAP/BW - EDI - Celonis - AI-enabled tools

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