Customer & Commercial Product Manager

About Nox Metals. American factories deserve a supply chain that moves as fast as they do. Nox Metals is building it, along with the tools that run it. We’re a technology company with operations in Metro Detroit and Los Angeles, supplying aluminum plate, bar, and rounds to aerospace and defense manufacturers. We use software and automation to supply metal to American factories faster than the industry thought possible. The role. We’re hiring a Product Manager to make buying metal dramatically easier. You will own customer and commercial workflows from quote through order, helping customers get faster answers while giving our sales team better tools and clearer information. You will spend time with customers and internal users, find the real bottleneck, and work with engineering and operations to ship improvements that move a measurable outcome. You will: Own the roadmap for customer-facing and commercial softwareInterview customers and shadow sales workflowsTurn customer and business problems into clear product requirementsPrioritize work using evidence, expected impact, and implementation costPartner closely with design, engineering, sales, pricing, and operationsDefine success metrics and measure behavior after launchRun focused experiments and use results to guide the roadmapKeep stakeholders aligned on decisions, tradeoffs, and deliveryImprove existing workflows, not just launch new featuresLearn enough about metals and manufacturing to make sound product decisions You are: Customer-obsessed and commercially mindedExcellent at finding the underlying problem behind a feature requestClear and concise in writing and conversationComfortable using data while recognizing what it cannot tell youDecisive when information is incompleteAble to build trust across sales, engineering, and operationsOrganized, accountable, and focused on outcomesCurious about complicated operational businesses Nice to have: Experience with B2B commerce, quoting, pricing, or sales softwareExperience in manufacturing, distribution, logistics, or supply chainTechnical fluency with APIs, data models, and software deliveryComfort using AI tools for research, analysis, and product work Benefits: Equity in Nox MetalsCompany-paid medical, dental, and vision insurance This role is full time, in person in Los Angeles. Nox Metals is an equal opportunity employer. We hire based on skill, attitude, and fit for the work, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, height, weight, marital status, or any other protected status under federal, state, or local law. Compensation Range: $123.5K - $136.5K