Customer Care Specialist

About the role

We are seeking Customer Care Specialists to join our team in Layton, UT. Our Customer Care Specialists guide individuals through a structured service program designed to support personal progress and well-being. No specialized experience is required; comprehensive paid training and certification are provided.

Responsibilities

• Provide one-on-one support during scheduled service sessions
• Operate specialized program equipment and tools (training provided)
• Encourage participants using simple tools like journaling, goal setting, and reflection
• Create a welcoming, calm environment for every individual you work with

Requirements

• 2+ years of full-time professional experience (any industry)
• Strong verbal and written communication skills
• Reliable, hard-working, and open to feedback
• Background check and drug screening required

Qualifications

No specialized experience required. Comprehensive paid training and certification are provided.

Skills

Natural ability to help others feel comfortable and supported.

Benefits

• 90% employer-paid medical, dental & vision coverage
• 10 days PTO (15 after 1 year) + 10 paid holidays
• 401(k) program
• Fast advancement opportunities as we continue to grow
• A supportive, team-oriented culture

Pay

$23-$30/hr + quarterly performance based bonuses.

Schedule

Full-time position.