Jobs · Customer Service · Massachusetts

Customer Care Specialist

Aqua-Tots Swim School · Braintree, MA · 2 mo ago
On-siteCustomer Service$18–$21/hrPart-time

Responsibilities

  • Customer Service - ensuring customer satisfaction
  • Selling swim lessons to new customers and meeting monthly targets. This role involves both sales and customer service.
  • Answering phones, giving tours, scheduling, and rescheduling customers
  • Learning and building relationships with families, interacting with children and maintaining order in a busy facility
  • Closing the facility and performing cleaning duties

Requirements

  • Outgoing personality
  • A passion for working with consumers

Qualifications

  • Ability to multitask and work in a fast-paced environment
  • Experience with a point-of-sale system is preferred but not required

Skills

  • Excellent communication skills
  • Customer service orientation
  • Teamwork and interpersonal skills

Benefits

  • Flexible schedule

Pay

  • $18.00 - $21.00 per hour

Schedule

  • Day shift
  • Night shift
  • Morning shift

Work Location

  • In person
  • Braintree, MA

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