Customer Care Manager

About the role

Empire Merchants Metro is seeking a skilled professional to join our team. This is an on-site position.

Responsibilities

• Manage inventory and ensure stock levels are maintained
• Handle customer inquiries and complaints
• Process sales transactions accurately and efficiently
• Perform routine maintenance on store equipment
• Ensure compliance with all company policies and procedures

Requirements

• High school diploma or equivalent
• At least 1 year of retail experience
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team

Qualifications

• Valid driver’s license
• Willingness to work flexible hours including weekends and holidays

Skills

• Customer service
• Inventory management
• Computer literacy

Benefits

• Health insurance
• Flexible schedule
• Professional development opportunities

Pay

$15.00 per hour

Schedule

Monday through Friday, 8:00 AM - 5:00 PM

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.