Customer Care Executive (25)

Job Summary

We are looking for a Customer Care Executive who can handle client queries with patience, clarity, and professionalism. Your main responsibilities will include assisting clients over calls and emails, resolving issues, and ensuring a smooth experience throughout their journey with us.

Responsibilities

• Assist clients over calls and emails
• Resolve client issues professionally
• Ensure a smooth experience for clients

Requirements

• Excellent verbal and written communication skills
• Strong listening skills and a calm, helpful attitude
• Ability to handle queries and complaints professionally
• Comfortable using CRM tools, emails, and call systems
• Good organizational skills and attention to detail
• Quick learner with a customer-first mindset

Qualifications

• Graduate in any discipline
• 1 to 3 years of experience in customer support or client servicing
• Prior experience in handling calls/emails/chats
• Experience in immigration, education, or service-based industries is preferred
• Basic knowledge of MS Office and CRM tools is a plus

Benefits

• Full-time position
• Flexible working days: Monday to Saturday
• Negotiable salary

Contact Us

Contact Oasis Resource Management for hassle-free settlement into another country. We provide various types of visas and assist our clients at every step.

Contact Information

• Name: Aditi Roy
• Email: jobs@oasis-india.com
• WhatsApp: +91 9354061299