Customer Business Manager

About the role

You'll join Sales Operations, the team hyperscalers and strategic customers rely on to turn massive, fast-moving demand into predictable, well-executed business. As Marvell's customer footprint scales into the multi-billion-dollar range, this team is the connective tissue between what our biggest customers need and what Marvell delivers — protecting forecast accuracy, booking integrity, and executive trust at a moment when the stakes (and the volumes) have never been higher.

This isn't a back-office operations role — it's a seat at the table with some of the most important customers in tech.

Responsibilities

• Own the full customer demand signal and forecast, driving alignment across customer and internal forecasts
• Be the operational nerve center for forecast accuracy, variance management, and revenue predictability
• Hunt down and close booking, backlog, and revenue gaps before they become problems
• Serve as the senior-level face of Marvell for day-to-day operational and business execution with your customer
• Lead executive forecast, demand, and business reviews — representing Marvell in rooms that matter
• Cut through supply, backlog, allocation, logistics, and delivery issues to keep commitments on track
• Partner shoulder-to-shoulder with Planning, Finance, Pricing, Legal, Supply Chain, and Sales to get things done
• Translate customer roadmaps and demand signals into internal plans Marvell can actually execute against
• Free up your Account Manager partners to focus on what they do best: winning the next design and the next growth wave

What this role offers

• A role at the center of the AI and cloud infrastructure buildout, with direct visibility into how hyperscalers plan and scale
• High-stakes, high-trust relationships — you'll be trusted with executive-level conversations from day one
• A fast-paced, high-growth environment where your decisions have real, visible revenue impact
• Deep cross-functional exposure across Planning, Finance, Supply Chain, Legal, and Sales
• A five-day-a-week, in-office culture at our Santa Clara headquarters — built for the kind of real-time collaboration this role demands, with no remote or hybrid option
• The chance to build scalable account management practices that will define how Marvell operates as it grows

Requirements

• 8+ years in sales operations, customer operations, or account management within semiconductors or complex B2B technology environments
• A track record of owning customer forecasts, demand planning, and revenue execution — not just reporting on them
• Sharp analytical skills, with the ability to turn data into insights ready for an executive audience
• A proven ability to influence cross-functional teams without formal authority
• Executive-level communication and presentation skills
• Strong business acumen and financial fluency
• Systems-level thinking across forecasting, supply chain, and revenue operations
• Comfort operating in ambiguity while juggling multiple complex workstreams
• A high-ownership, proactive problem-solving mindset
• Experience at, or supporting, a major hyperscaler strongly preferred

Pay

Expected base pay range: $150,140 – $224,900 USD per annum. The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The expected base pay range for this role may be modified based on market conditions.

This role is eligible to participate in Marvell's bonus and equity plans, including a new hire equity grant and annual equity refreshers, ensuring you are rewarded for your contributions and remain invested in the company's long-term success.

Benefits

Marvell is committed to providing exceptional, comprehensive benefits that support employees at every stage — from internship to retirement and through life's most important moments. Offerings are built around four key pillars: financial well-being, family support, mental and physical health, and recognition. Highlights include:

• An employee stock purchase plan with a 2-year look back
• Family support programs to help balance work and home life
• Robust mental health resources to prioritize emotional well-being
• A recognition and service awards program to celebrate contributions and milestones