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Jobs · Finance · North Carolina

Customer Banking Specialist - Port Douglas

Commonwealth Bank · Greater Wilmington Area · 2 wk ago
On-siteFinancePart-time

What we do

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our local communities for over 100 years with market leading products, services & technology. What we do has a real impact at all stages of people’s lives – whether it’s opening your first account, saving for a wedding, buying your first home, or planning for your retirement.

Working with us

  • Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
  • Build personal connection with customers through meaningful conversations to enhance their experience
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
  • Be aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experience

Requirements

  • A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour
  • The ability to manage customer expectations with a professional presence
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Benefits

We’re interested in people who have:

  • A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour
  • The ability to manage customer expectations with a professional presence
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Pay

CommBank offers competitive compensation and benefits packages tailored to individual roles and needs. Details can be provided upon request.

Schedule

Port Douglas Branch - Customer Banking Specialist: 20.5 hours per week
Monday 9.00am - 1.30pm
Tuesday - Friday 9.30am - 1.30pm

Benefits

See yourself in our team As the Customer Banking Specialist in our Port Douglas Branch, you’ll be the face of Commbank & the first person customers speak with, you will:

  • Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
  • Build personal connection with customers through meaningful conversations to enhance their experience
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
  • Be aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experience

Skills

We’re interested in people who have:

  • A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour
  • The ability to manage customer expectations with a professional presence
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Accessibility

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Advertising End Date

19/07/2026

Equal Opportunity

Aboriginal &/or Torres Strait Islander people encouraged to apply

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