Customer Assistant - Service

About the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly — all to make sure our customers can get what they need, when they need it. You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

Benefits

• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities, including Leadership School
• Subsidised in-store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare and wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Requirements

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support customers and resolve their queries
• Must be over school leaver's age; some roles require age 18+ due to health and safety requirements
• Roles in Kiosk or Cash Offices require a successful credit check before joining