Customer Applications Development Engineer - MACH

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. The company invests 15% of sales back into R&D, with expert teams of physicists, engineers, data scientists, and problem-solvers working together to accelerate the delivery of tomorrow’s electronic devices.

About the Role

The Measurement, Analytics and Control group (MACH) at KLA is seeking a Customer Application Engineer to support semiconductor customers in Austin, Texas. MACH collaborates with customers to innovate technologies and solutions that detect and control complex process variations at their source. The team develops leading-edge solutions for patterning process analytics, control technologies, advanced modeling, simulation, data analytics, and process control modeling.

Responsibilities

• Advise and support customers on process optimization and structural improvements in lithography and metrology departments using MACH Analytics software.
• Collaborate closely with customers on-site to evaluate and validate new software modules.
• Develop and implement product applications for MACH Analytics software to deliver maximum customer value.
• Support new product introductions, including characterization, alpha and beta testing, and pilot tools during factory startup phases.
• Identify customer needs and contribute to defining future product capabilities.
• Develop and review feature requirements, design and execute test plans, collect data, and perform detailed analyses.
• Publish results, insights, and recommendations, and create Best Known Method (BKM) documents, application notes, and related technical materials.
• Transfer product and application knowledge to Field Application teams.
• Perform product diagnosis and resolve hardware and software issues.
• Interface with systems and software engineering teams to ensure timely and effective problem resolution.
• Generate demo and test reports for internal stakeholders and customers.
• Conduct new product demonstrations and technical training for customers and internal teams.
• Showcase differentiated product performance to support sales and product adoption.
• Support KLA business units in achieving account and strategic goals.

Requirements

• Experience in the semiconductor industry, with a strong focus on lithography.
• Hands-on experience with exposure tools is strongly preferred.
• University degree in Engineering, Physics, or another relevant natural science discipline.
• Excellent written and spoken English.
• Strong communication skills and a customer-focused mindset.
• Ability to travel, domestic and international, up to 25%.

Preferred Qualifications

• Python programming skills are a plus.

Qualifications

• Master's Level Degree and 0 years of related work experience; or
• Bachelor's Level Degree and 2 years of related work experience.

Pay

Base pay range: $83,100.00 - $141,300.00 annually.

Benefits

KLA’s total rewards package may include performance incentives, medical, dental, vision, life, and other voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, and family care and bonding leave.