Customer Application Engineer - Electrical Systems (Wire Harnessing)
Are you ready to revolutionize tape with us? At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers—we're passionate about making a difference!
About the role
This position, internally called an Application Solutions Engineer - Electrical Solutions (Wire Harnessing), supports customers and Sales with hands-on technical consulting, application testing, and implementation support via our Customer Solution Center (CSC). You will help grow our business in automotive and e-mobility wire harness applications by translating harness requirements into reliable tape and process solutions for bundling & wrapping, abrasion and noise protection, thermal protection, and process-efficient taping (manual and automated). The selected candidate will split their time between our Customer Solution Center in Sparta and our Novi office, working 2-3 days in each location every week.
Responsibilities
- Provide technical consulting to customers and Sales for wire harness applications and tape selection.
- Plan and execute application testing (e.g., adhesion, temperature/humidity aging, abrasion/noise performance, compatibility with cable jackets, process simulation, benchmarking).
- Support customer trials and line implementations: define success criteria, run trials, document results, and deliver clear recommendations.
- Troubleshoot quality/process issues at customer sites using structured root-cause analysis.
- Drive co-development projects with key customers and internal teams (Sales, Product Development, Operations, Quality).
- Deliver trainings (internal/external) and contribute to best-practice standards and documentation.
- Other duties as assigned.
Requirements
- BS/MS in Engineering or Science (Electrical, Mechanical, Industrial, Materials, Chemical) or equivalent experience.
- 3–5 years’ experience in wire harness manufacturing, automotive electrical systems, manufacturing/process engineering, technical service/application engineering, or related industrial field roles.
- Strong hands-on mindset: test planning, data interpretation, concise reporting, and customer communication.
- Collaborative, proactive, and comfortable working cross-functionally.
- Willingness to travel ~40% within the USA.
- Must have a valid license and passport to travel to Mexico approximately 5 times/year.