Customer Agreement Manager

About the role

NuCO2, the largest, best, and only national provider of beverage grade CO2 to the Foodservice and Hospitality Industry and is a growth company. This position is responsible for working with new and existing customers to renew, maintain, or refresh contract agreements. This is a remote position with base salary plus commission.

Responsibilities

• Refreshing/resigning customer contract agreements
• Renew existing customers in the final year before evergreen status.
• Renew existing customers in evergreen or without a current contract agreement
• Renew acquired customer agreements.
• Modify agreements based on usage changes.
• Clean up all customer data to support fulfillment activities.
• Managing account linkage for new owners and chain store transfers.
• Renew agreement with new owners.
• Refresh/correct linkage of stores between “company” and “franchisee” status.
• Update/correct key chain store data to support fulfillment activities. (Ex. billing)
• Forward/communicate key information to internal clients (Operations, Sales representatives