Customer Advocate

Responsibilities

• Support and promote ImageFIRST's values and the ImageFIRST way to build the company
• Build positive relationships with principal customer contacts
• Identify and resolve customer concerns to ensure customer satisfaction
• Maximize route revenue through improved time management and upgraded product mix
• Maximize contract terms by identifying changes in programs that require updated paperwork
• Be ImageFIRST’s “face” to our customers and potential customers

Requirements

• Minimum of 3 years of experience within sales or a route sales role
• Valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe
• Able to lift 25 pounds on a frequent basis
• Able to drive commercial motor vehicle for up to 10 hours daily
• High School Diploma or equivalent
• Valid Driver’s License and Excellent Driving Record
• Sense of direction/knowledge of area

Qualifications

• Required Competencies: Be Respectful, Value all we come in contact with, Be Remarkable, Create a positive moment with every interaction, Be Safe, Keep ourselves and those around us safe, Be Honest, Be guided by truthfulness in all we do

Skills

• Customer Relationship Management
• Sales and Retention Programs
• Time Management
• Product Management
• Commercial Motor Vehicle Operation

Benefits

• Weekly pay
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program

Pay

$78,000k-$83,000k

Schedule

4am-1pm (may vary)

EEO / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.