Customer Advocacy Clinical Specialist

Description

Customer Advocacy-Clinical is responsible for managing the clinical related customer experiences for our products and services and for prioritizing business opportunities and product/ service solutions.

Typically is a college / university graduate or has equivalent experience.

Has basic knowledge of theories, practices and procedures in a job family or skill.

Applies knowledge and skills to complete own work.

Depends on others for instruction, guidance and direction.

Develops competence in own area by performing routine work.

Main responsibility is reviewing files and closing complaints. Role is strictly computer based.

Mandatory Qualifications

• College degree is strongly preferred for advancement (accounting, sciences, engineering)
• Excellent attention to detail
• Computer proficiency is a must
• Excel and Microsoft Word proficiency
• Data entry skills