CUSTOMER ACQUISITION STAFF – FIELD BASED

About the role

We are looking for high-energy, tech-savvy Customer Acquisition Staff to join our growth team on a project basis. This role is at the forefront of our expansion, responsible for visiting retail shop owners across Yangon to demonstrate and sell our modern POS software.

KEY RESPONSIBILITIES

• Field Sales Execution and Customer Acquisition

  • Execute daily in-person visits to retail locations within assigned territories to identify and engage with prospective shop owners.
  • Conduct hands-on, compelling product demonstrations of the POS software using mobile or tablet devices.
  • Clearly articulate the business value of digitizing retail operations, focusing on inventory accuracy and digital payments.
  • Manage the ground-level sales cycle from initial cold-approach through to closing the deal and collecting onboarding documentation.
  • Consistently meet or exceed weekly and monthly targets for shop visits and new sign-ups.

• Pipeline Management and Daily Reporting

  • Rigorously log all field activities, shop visit outcomes, and follow-up schedules using mobile CRM tools.
  • Provide timely activity updates to the Customer Acquisition Lead to ensure territory coverage is optimized.
  • Ensure all shop data collected during the field visit is accurate and complete for the implementation team.

• Tech Proficiency and Brand Representation

  • Maintain a strong understanding of the POS software’s features and unique value propositions.
  • Troubleshoot basic software demonstration issues on the fly to ensure a smooth “live” experience for the customer.
  • Represent the company professionally in the local business community, acting as a trusted advisor on digital transformation.

REQUIRED QUALIFICATIONS

• 1+ years of experience in direct sales, preferably in software, fintech, or digital services.
• High level of comfort with mobile/tablet-based apps and the ability to perform fluid software demonstrations.
• Ability to conduct frequent, in-person field visits to retail locations across Yangon (daily field-based role).
• Strong persuasion, negotiation, and closing skills with a “hunter” mentality.
• Basic proficiency in using CRM software or mobile reporting apps for daily activities.

PREFERRED QUALIFICATIONS

• Experience selling software (especially Retail POS or Digital Commerce software) within the Myanmar market.
• Existing knowledge of or a network within the retail landscape in specific Yangon townships.
• Experience engaging with small-to-medium business owners and operational stakeholders.