Customer Accounts Manager

About the role

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits.

Responsibilities

• Drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
• Strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
• Work with the General Manager on operational functions including account recommendations, payment frequency, and payment history to monitor accuracy.
• Build authentic customer relationships to support customers in their ownership goals and drive sales.
• Manage the collections process by counseling customers to gain timely lease/merchandise renewals.
• Review and close lease agreements, which includes confirming customer identification, collecting money, and obtaining customer signatures on lease agreements.
• Contact customers who have not renewed merchandise agreements.
• Maintain customers' contact over the phone and through home visits.
• Update customers' information and maintain accuracy.
• Manage the entire accounts department staff to achieve daily, weekly, and monthly goals.
• Clean and certify merchandise in the cleaning station for all merchandise personally returned.
• Complete and maintain weekly vehicle maintenance sheets and route sheets daily.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without proper authorization.
• Avoid operating company vehicles without