Customer Account Representative

About The Position Merixcen is looking for a professional and customer-focused Customer Account Representative to join our Houston team. This position is responsible for supporting customer accounts, addressing service-related questions, and helping ensure customers receive a positive and professional experience. Responsibilities Assist customers with account and service-related questionsListen carefully to customer needs and concernsProvide accurate information based on established company guidelinesHelp resolve routine customer issues and requestsIdentify appropriate solutions and next stepsEscalate complex concerns to the appropriate team memberMaintain a professional and helpful approach during customer interactionsMeet established service and performance expectationsHelp provide a consistent and positive customer experience Qualifications High school diploma or equivalentStrong verbal communication and listening skillsExcellent interpersonal skillsCustomer-focused and professional attitudeStrong problem-solving abilitiesReliable and punctualComfortable learning new systems and procedures What We Offer $19-$29 per hourImmediate startPaid trainingFull-time employmentCareer growth opportunitiesProfessional developmentMentorship and ongoing supportSupportive team environmentOpportunities for advancement