Customer Account Manager, Senior (Remote)

For our client, we are seeking a Customer Account Manager, Senior (Remote) to join the team of a leader in the Enterprise Technology space. This senior commercial role will own strategic relationships across a portfolio of enterprise accounts and drive long-term growth through disciplined account planning and executive engagement. The position is centered on expanding customer value, strengthening retention, and identifying new opportunities within a complex technology environment. You will partner closely with internal teams and senior customer stakeholders to resolve risks, align on outcomes, and support successful account execution. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $114,900 – $152,600 annually Responsibilities Execute field-based account strategies with regular customer site visits Plan and lead executive sessions and strategic account reviews Build trusted relationships with compliance, supply chain, quality, and IT stakeholders Develop long-term account strategies to maximize customer value and revenue growth Identify and close expansion opportunities across the portfolio Proactively manage customer risks and coordinate internal resolutions Collaborate across functions to ensure successful customer outcomes Qualifications 6-10+ years of proven experience in outside sales and enterprise account management Established track record of managing tier-1 key accounts Experience engaging C-suite executives and senior stakeholders Strong commercial negotiation and forecasting skills Proficient in using CRM systems and structured commercial sales methodologies Excellent written and verbal communication skills Benefits Collaborative work environment fostering teamwork and innovation Opportunities for professional development and career advancement Comprehensive health and wellness programs Flexible work arrangements to support work-life balance Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.