Customer Account Manager

About the job

An understanding of NYC’s food system and underlying operations and decision making processes of restaurants is a big plus.

Responsibilities

• Build deep product knowledge across produce, sourcing, and availability
• Maintain and grow relationships across an existing customer portfolio
• Drive weekly sales growth through chef meetings, tastings, and menu placements
• Communicate seasonal shifts and recommend product changes proactively
• Manage customer expectations and resolve issues quickly and professionally
• Own the full customer experience—from order patterns to problem resolution

About You

• A natural ability to relate to Chefs and other food industry professionals coupled with an ongoing curiosity of the restaurant industry.
• Motivated by driving sales, extending our reach and delivering on aggressive sales targets.
• Demonstrate commercial acumen. Provide insights that inform and improve sales strategies to achieve aggressive growth targets.
• Have second to none relationship building skills and excellent interpersonal skills, with the ability to adapt to different styles and situations.
• Be a problem solver and take initiative.
• Strong IT skills, with Excel and G-Suite experience a bonus.
• Hospitality or culinary experience is a bonus.

Perks

• Staff discount on goods from our warehouse.
• A competitive salary and performance incentives, excellent training and the opportunity to progress your career.
• Centrally located office and warehouse space, accessible by public transportation.
• A budget for eating out with our clients.
• A mobile phone plan and laptop.
• Your birthday off
• Kitchen stocked by our own growers and producers

COMPENSATION

This position is salaried. Salary varies DOE, $75,000.00 - $95,000.00

Benefits

See allWe exist to fix the food system.

People are more cut off from the origins of their food than ever. This makes flavor, nutrition and farming practices that protect the planet, almost impossible to find.

By working directly with growers, we create a more sustainable way forward for farming. By giving everyone the tools to understand the power of our food choices, we empower everybody to become drivers of change.

Now is the time for action. Join the food system revolution.

Go beyond four seasons

Each fruit and vegetable has its own season, with subtle shifts which happen every day. Follow their microseasons to unlock flavor at every stage.

WHAT’S IN SEASON?

Know where your food comes from

We know the name of the person behind everything we source. Recognize their growing artistry to find out exactly where your food comes from (and why that matters).

MEET THE GROWERS

Make your diet diverse

Our growers work with varieties chosen for quality and nutrition, not yield. By selecting their crops you keep heritage seeds in play, add to ecosystem biodiversity and preserve unique flavors.

GO #OFFTHEPASS

United States

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