Customer Account Manager
Chick-fil-A Western Center Blvd · Lima, OH · 1 mo ago
Business DevelopmentFull-time
About the role
This position involves managing past due accounts, performing collections activities, and supporting store operations as needed.
Responsibilities
- Work all past due accounts on a daily basis via phone calls and home visits
- Work skip trace reports
- Set daily goals for collections
- Occasional sales activity required
- Occasional help with deliveries required
- Any other duties the General Manager requests
Qualifications
- United States: at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy, including satisfactory MVR (driving record)
- Canada: at least 18 years old
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work schedule of hours varying from 9 am to 8 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- High Energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron's Brand and protect company assets
- Maintain a professional appearance
- Proficient computer skills
Preferred qualifications
- Two years of college or two years of previous management experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills