Custom Interior Coordinator

Location: Charlestown by Erickson Senior Living, a 110-acre continuing care retirement community in Catonsville, Maryland (suburb of Baltimore).

About the Role

Join our team as a Custom Interiors Coordinator, where you will market, sell, coordinate, and oversee the installation of custom finishes in residents' apartments. Your efforts will directly impact the community by enhancing apartment appeal, increasing occupancy rates, and supporting overall growth.

Responsibilities

• Coordinate each phase of custom service projects, including initial marketing efforts, invoicing, final implementation, and quality assurance.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Maintain schedules for Custom Interiors appointments.
• Market custom services finishes and products to both future and existing residents and assist in the selection of custom finishes and products.
• Provide pricing, process, and product specification information to residents.
• Process custom services work orders, issue purchase orders to contractors, and schedule the work to be performed.
• Log all custom service checks received and deliver them to the Finance Department on a monthly basis.

Requirements

• Minimum 3 years of experience in a field related to Interior Design.
• Minimum 1 year of broad customer service experience within a Maintenance or General Services department.
• Maintenance trouble-shooting and coordination, as well as public relations experience, is a plus.
• Project planning experience is necessary.
• Analytical, project coordination, and public relations experience preferred.
• Proficient in Microsoft Office Suite.

Please note that specific state regulations and requirements may be applicable and take precedence over the requirements outlined in this description.

Benefits

• A culture of diversity, inclusion, equity, and belonging.
• Medical, dental, and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans, plus company-paid volunteer hours for eligible team members.
• 401k for all team members 18 and over with a company 3% match.
• Onsite medical centers providing wellness visits and sick care for all team members over 18.
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices.
• Growth opportunities as the company opens new communities and expands existing ones.
• Education assistance, certification reimbursement, and access to over 6,000 courses through an online learning library.

Pay

$52,000 - $53,000 annually, commensurate with experience.