CUSTODIAL LEAD

Major Job Responsibilities

• Lead by Example: Act as the on-duty leader during assigned shifts, ensuring staff adhere to cleaning protocols, safety guidelines, and organizational standards.
• Training & Support: Assist in onboarding new team members and provide ongoing training and coaching to ensure consistent cleaning procedures and best practices.
• Quality Assurance: Conduct routine inspections of assigned areas to ensure proper cleanliness and sanitation, addressing any deficiencies in real time.
• Team Coordination: Organize and delegate tasks to Custodial staff to maximize efficiency and effectiveness during shifts.
• Problem Solving: Address immediate facility cleanliness or maintenance concerns, escalating larger issues to the Custodial Manager as needed.
• Safety & Compliance: Ensure staff follow MIOSHA safety regulations and proper use of cleaning supplies, equipment, and protective gear.
• Inventory & Supplies: Monitor and restock cleaning supplies as needed, reporting low inventory levels or supply needs to the Custodial Manager.
• Facility Readiness: Ensure timely and thorough completion of scheduled and deep-cleaning tasks, supporting facility setups for rentals, programs, and events.
• Reporting & Communication: Document shift activities, staff attendance, incident reports, and maintenance issues, and communicate key updates to the Custodial Manager.
• Employee Accountability: Provide feedback to staff on performance, reinforcing expectations, and reporting concerns or policy violations to the Custodial Manager.
• Alignment: Consistently demonstrate leadership behaviors aligned with Greater Midland’s Values.

Qualifications & Skills

• A high school diploma or equivalent required; additional certifications in facility management, custodial management, or related fields preferred.
• Minimum of 2 years of prior experience in custodial or facility maintenance management, preferably in a multi-unit or high-traffic facility.
• Prior experience in custodial/janitorial work, or facility maintenance required.
• Leadership or supervisory experience preferred.
• Strong attention to detail with a commitment to maintaining high standards of cleanliness.
• Ability to train and guide staff in proper cleaning and safety procedures.
• Good communication and problem-solving skills.
• Ability to work independently and make decisions in the absence of the Custodial Manager.