Jobs · Education · New York

Curriculum Manager

Datadog · New York, NY · 1 wk ago
HybridEducation$116k–$154k/yrFull-time

About the role

Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field — objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Who you are

  • An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it.
  • An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists.
  • An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset.
  • A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement.
  • A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts.
  • A clear communicator: You bring structure, clarity and polish to your work — written, verbal or visual.

What you’ll do

  • Build the curriculum for Global Commercial Customer Success.
  • Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles.
  • Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area.
  • Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards.
  • Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there.
  • Own the learning objectives for the programs you build, and design assessments that measure against them.
  • Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs.
  • Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines.
  • Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs.
  • Help maintain the programs you build, keeping content accurate, current and consistent after launch.
  • Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.

Your experience

  • 4–5 years in Enablement, Learning & Development, Sales, Revenue Operations or similar (bonus points for a combination)
  • Proven track record designing and building enablement content with measurable learner impact
  • Working knowledge of adult learning principles and a learning design methodology (e.g., ADDIE or equivalent)
  • Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design
  • Ability to manage multi-week content projects independently and deliver quality on short timeframes
  • Experience partnering with subject matter experts and stakeholders in a go-to-market organization
  • Comfort using learner data — completion, assessment and feedback — to find gaps and improve programs
  • Understanding of sales processes and challenges in a high-velocity environment
  • Familiarity with at least one sales methodology (e.g., Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent
  • Bonus Points: Experience in Sales, Sales Development, Sales Leadership or Sales Operations
  • Bonus Points: Formal grounding in instructional design and adult learning (e.g., ATD CPTD, CPLP or equivalent)
  • Bonus Points: Experience at a high-growth B2B SaaS or technology company
  • Bonus Points: Experience with an LMS and content authoring tools
  • Bonus Points: Experience building content that other people facilitate
  • Bonus Points: Basic understanding of the observability, DevOps or cloud space

Benefits

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Pay

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is: $116,000—$154,000 USD

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