Curbside Lead- Full Time

About the role

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets an example by modeling exceptional customer experience. Helps achieve department goals and influences peers to create a continued winning strategy.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including an exceptional checkout experience.
• Communicate with team members and assign daily work tasks.
• Mentor and coach team members to ensure customer service and sales goals are exceeded, area maintenance meets Meijer standards, and required trainings are completed.
• Support training new team members and cross-training high-potential talent, providing peer coaching on job responsibilities and standards to positively impact productivity.
• Work with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales, and profitability.
• Ensure freshness of products by closely monitoring execution of rotation and dating policies.
• Guide the team in compliance with food safety standards and regulations, and work safely aligning to 200% accountability.
• Lead team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively create an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operate a register and handle cash when needed.
• Operate powered equipment, where applicable.
• Participate in period-end inventories, where applicable, to help achieve goals.
• May be required to act in a Lead capacity in other departments throughout the store.

Requirements

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.
• Ability to lift, carry, push, pull, bend, and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Benefits

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth